Frequently Asked Questions
Everything you need to know about your Mentionables experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. Express shipping options are available at checkout for faster delivery.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, intimate apparel and earrings are final sale.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our charts, as sizing can vary between different styles and cuts.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Can I track my order in real-time?
Yes! Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
Are your materials sustainably sourced?
At Mentionables, we prioritize quality and ethics. We partner with manufacturers who adhere to fair labor practices and are increasingly incorporating organic and recycled fabrics into our collections.